EJ Lawn & Landscape respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you request a quote, submit a contact form, use our chat assistant, or book an appointment, we may collect:

• First and last name
• Email address
• Phone number
• Service address
• Details about the services you are requesting

We collect this information solely to provide estimates, schedule services, communicate with you, and deliver our services.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide estimates
• Schedule and manage services
• Communicate regarding appointments, billing, or updates
• Improve our customer service

We do not sell, rent, or trade your personal information to third parties.

3. Payments

If you make a payment, your payment information is processed securely through third-party payment providers. EJ Lawn & Landscape does not store full credit card details on our servers.

4. Website Analytics and Tracking

Our website may use cookies, analytics tools, or tracking technologies (such as Google Analytics or Meta Pixel) to understand website traffic and improve user experience. These tools may collect non-personal information such as browser type, pages visited, and time spent on the site.

5. Comments and Media

If comments are enabled on the site, information submitted through comment forms may be collected along with IP address and browser details for spam prevention.

If you upload images to the site, avoid including embedded location data (EXIF GPS), as this information can be extracted by others.

6. Cookies

Our website may use cookies to improve functionality and user experience. You can adjust your browser settings to disable cookies if you prefer.

7. Data Retention

We retain customer information as long as necessary to provide services, maintain records, and comply with legal obligations.

8. Your Rights

You may request access to the personal information we have about you. You may also request corrections or deletion of your information, subject to legal or business record requirements.

9. Data Security

We take reasonable measures to protect your personal information. However, no method of online transmission or storage is completely secure.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, contact:

EJ Lawn & Landscape
Email: everett@ejlawnlandscape.com
Phone: 585-310-2655